Our privacy policy
What data we ask for to take you to the Sacred Valley, who handles it and how to ask us to correct or delete it. No advertising cookies.
1. Data controller
Enjoy Peru Holidays EIRL, RUC 20600007204, Av. Tullumayo 111-B, Cusco, Peru, email info@enjoyperuholidays.com, owner of the Super Valle Sagrado VIP brand and the vallesagradovipcusco.com website. We process your data in accordance with Peru's Personal Data Protection Law No. 29733 and its regulations.
2. What data we collect
The data you give us when booking with WeTravel or writing to us on WhatsApp or by email: full name, email, phone, nationality or ID where an archaeological site requires it, accommodation in Cusco for pickup, tour date, number and ages of travellers and lunch preference. Payment data is collected and processed by WeTravel; this site doesn't receive or store it.
3. What we use it for
To manage your booking and run the tour: confirming space, coordinating the pickup time the night before, informing the guide, driver and restaurant, handling changes, cancellations and refunds, answering your questions and meeting legal, accounting and tax obligations. We don't send advertising without your express consent.
4. Who else processes your data
WeTravel (payment gateway and booking confirmation), WhatsApp (messaging), the lunch restaurant (number of diners and any dietary restrictions you tell us) and, on high-demand days, the licensed partner operator in Cusco supporting the departure under our coordination (name, accommodation and pickup time). Each processes the data under its own policy. We don't sell or share data for purposes unrelated to the service.
5. Cookies and analytics
This version of the site doesn't install analytics, advertising or tracking cookies. Fonts are served from our own server. If we add an analytics tool, we'll update this policy and explain how to manage consent. Links to WeTravel, WhatsApp and the map on the contact page open third-party services with their own policies.
6. How long we keep it
Booking data, for as long as the service is provided and as needed to handle complaints; after that, as long as Peruvian accounting and tax rules require. WhatsApp conversations are kept to follow up on the booking and deleted when no longer needed.
7. Your rights
You can access, correct or delete your data, or object to its processing, by writing to info@enjoyperuholidays.com with your name and booking number. We reply within the legal time limits. If you feel we haven't dealt with your request, you can contact Peru's National Personal Data Protection Authority.
8. Security and changes
We take reasonable measures to protect the information we handle and limit access to the staff who run your booking. This policy has been in force since October 2026; any change is published on this page with its date.
The data you give when booking or writing to us: name, email, phone, hotel or Airbnb in Cusco, date and number of travellers, and lunch preferences. Your card details are handled by WeTravel; we never see or store them.
To run your booking: confirming space, coordinating the pickup time, informing the guide and driver, handling changes, cancellations and refunds, and meeting legal and tax obligations. We don't use it for advertising without your consent.
Only with those involved in the service: WeTravel (payment and confirmation), WhatsApp (messaging), the restaurant (number of diners) and, on high-demand days, the licensed partner operator supporting the departure. We don't sell or share data for purposes unrelated to the tour.
The site doesn't install analytics or advertising cookies in this version. If we add analytics (Google Analytics), we'll say so here and ask for consent where the law requires it. Booking pages open WeTravel in a window within this site, with its own policy.
Your booking data, for as long as needed to run the tour and handle complaints, and after that for the period required by Peruvian accounting and tax rules. WhatsApp messages are kept to follow up on your booking.
By writing to info@enjoyperuholidays.com with your name and booking number. We reply within the time limits set by Peru's Personal Data Protection Law No. 29733 and its regulations.
Questions about your data?
Write to info@enjoyperuholidays.com or message us on WhatsApp.